Discover a path to a brighter future
for you and our furry friends
Manager, Merchandising Strategy and Planning
10850 Via Frontera, San Diego, CA 92127 United States
- Retail (Corporate)
- R342757
- Full time
- Not Remote
- 10850 Via Frontera, San Diego, CA 92127 United States
Want to help pets live their best lives?
We’re proud to be where the pets go and where the pet people go. If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.
Our core values capture that spirit as we work to improve lives by doing what’s right for pets and people.
- Pet First – Protect & Empower. All pets should Live their Best Life. We put the needs of pets and pet parents at the center of everything we do.
- Foster the Fun – Connect & Bond. Our Passion for pets brings us together! We celebrate the journey of pet parenthood through district experiences, products, and services.
- Let’s Go! Own & Commit. We are stronger as One Petco team. We bring our unique superpowers and champion authenticity in everyone to drive success.
We’re proud to be "where the pets go" to find everything they need to live their best lives for more than 60 years — from their favorite meals and toys, to trusted supplies and expert support from people who get it, because we live it. We believe in the universal truths of pet parenthood — the boundless boops, missing slippers, late night zoomies and everything in between. And we’re here for it. Every tail wag, every vet visit, every step of the way. We are 29,000+ strong and together we nurture the pet-human bond in more than 1,500 Petco stores across the U.S., Mexico and Puerto Rico, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. In 1999, we founded Petco Love. Together, we support thousands of local animal welfare groups nationwide and have helped find homes for approximately 7 million animals through in-store adoption events.
A role in Petco Merchandising Operations means leading a game changing blueprint to align people,process, and systems so that we can evolve and execute Merchandising’s multi-year winning strategy. Within Merchandising Operations,theMerchandising Strategy and PlanningManagermanages the achievement of strategic merchandising department initiatives, coordinates and supports the execution of deliverables across multiple workstreams, rolls out process improvements, and develops support capabilities to more effectively empower the Merchandising team to make and execute strategic Merchandising decisions. The position requires collaboration with cross-functional teamsand senior leadershipto drive business initiatives andoptimizeresults.Youwill work closely with the Category Management, Marketing, Financial Planning and Analysis,Demand Planning, Supply Chain, Channel functions, Enterprise Analytics,Consumer Insights, IT, Product Management,andacrosstheMerchandising Operations teams to find new ways for us to win.
Responsibilities
Manage a team of business analysts, proficient in SQL,to proactively create self-service reporting and dashboarding for the business to enhance overall Merchandising efficiency
Optimizeinternal Merch Portal insights by auditing and creating a roadmap for automation and usability improvements as well as a pipeline to intake enhancement requests
Proactivelylead thecreation, through Business Analyst Team,self-service reporting and dashboarding for the business to enhance overall Merchandising efficiency
Project management of key initiatives within Merchandising Operations including, but not limited to Annual and Joint Business Planning, in support of the Merchandising and Planning organizations
Project manage content curation for annual Vendor Summit and annual Merch (LT) Strategy Offsite to fuelAnnual Operating Plan (AOP), as needed
Project manage category review process refinement; drive change management and adoption of merchandising process, strategy, and technology improvements to support enhanced assortment decisions
Projectmanage Go-To-Market Seasonal Planning processto drive cohesive strategy across SBUs and create transparency for cross functional partners to ensure executional success in addition to a winning strategy
Project Plan to define strategic, operational, and timeline goals
Governance guidelines for each workstream and overall program
Kickoff and ongoing cross-channel communication to coordinate Merchandising, Marketing, Inventory, Vendor Ops, Business Information, Technology, Data Engineering, Enterprise Data Analytics, and Executive teams
Alignment with project team, sponsors, stakeholders on ongoing resources needed to support initiatives
Risk/Resolution Management across workstreams
Coordination and support for execution of deliverable across multiple workstreams, to include but not limited to:
Coordination of visibility to strategic plans and execution standards and status
Coordination of key constituents across the enterprise to design and develop processes and technology to successfully support Merchandisingobjectives.
Close work with project leaders to ensure consistency and seamlessness of user experience across workstreams.
Ensure coordination between existing and new functionality, as well as process and procedure to be embedded in new initiatives.
Resolution of any process,systemand/or communication gaps to ensure smooth transition.
Coordination of change management and training as needed to ensure successful transition
Collaboration with Merchandising Enablement & Training and Operational teams as needed to document and develop training associated with any new or modified systems,processesand procedures.
Drive collaboration and deliver a service-oriented working environment with the primary focus on providing excellent service to Merchants, actively involving them in theprocessandleveragingeveryone'sexpertiseto achieve the best possible outcome; emphasize cooperation, shared responsibility, and a customer-centric approach to problem-solving
Create a framework to ensure consistent, actionable analytics and reporting to support and guide decision making for all Merchants as they collaborate across the organization.
Drive change management and adoption of merchandising process, strategy, and technology improvements.
Provide inspirational leadership to guide merchandising teams toward operational excellence.
Key Leadership Competencies:
Lead,coachand develop direct reports.
Manage workstreams across the broader Merchandising Operations, Strategy & Support team as needed.
Strong leadership, organization, coaching and influencing skills
Strong interpersonal skills with the ability to communicate effectively at alllevels;including executive leadership, stakeholders, and external contractors / suppliers.
Ability to create the case for change and help drive and manage the change with internal and external stakeholders. Ability to solve problems by assessing the situation,leveragingand analyzing relevant data,identifyingrootcauseand developing potential solutions.
Makes informed decisions,demonstratesinitiative, and acts with autonomy to execute initiatives.
High levelof agility and adaptability; ability to quickly learn details of new business challenges andidentifydependencies and impacts of other key initiatives.
Manage collaboration and communication with other teams, both internal and external, to ensure teams have what they need and can work efficiently.
Drives results andestablishesmetrics tomonitor, track, andreportsourcing project progress.
Qualifications
4-year degree
4-6years inRetail, Project Management, Merchandisingfunctions, RetailAnalyticsor related areas
Strong knowledge of retail merchandising cross-functional teams and dynamics, retail merchandising systems, processes, and tools
Experience working cross-functionally with merchandising, marketing, IT, finance, Channel teams, operations
Proven ability to drive projectsfrom inceptions to delivery with structure,timelycommunication, and governance
Proficiencyin data analysis tools (Excel, SQL, Tableau, Power BI)
Proventrack recorddriving and delivering results.
Excellent written and verbal communication skills, including presentation skills
Demonstrated ability to guide and influence
Significant project and program management experience, and ability to manage high visibility projects to completion
Strong analytical skills, attention to detail, and ability to manage complex projects.
Demonstrated success developing and building strong teams
#LI-CS1
#CORP
Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
The pay ranges outlined below are presented in accordance with state-specific regulations. These ranges may differ in other areas and could be subject to variation based on regulatory minimum wage requirements. Actual pay rates will depend on factors such as position, location, level of experience, and applicable state or local minimum wage laws. If the regulatory minimum wage exceeds the minimum indicated in the pay range below, the regulatory minimum wage will be the minimum rate applied.
Salary Range: $121,600.00 - $182,400.00
Hourly or Salary Range will be reflected above. For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO - see https://careers.petco.com/us/en/key-benefits
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
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Our Commitment to People, Pets and Planet
We believe the passion for pets is universal. To better serve our diverse customers across our 1,500 Pet Care Centers, 250+ Vetco Total Care hospitals and 1700+ weekly Vetco vaccination clinics, we are intentional about bringing the skillsets and experiences that help us meet the needs of all pets and pet parents. From attracting bilingual talent needed to serve multicultural market segments to leveraging a variety of perspectives to help us innovate in a competitive and changing industry, we know diversity and inclusion are critical business drivers to help Petco meet the needs of all pet families.
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Planet
- Began transitioning in-store habitats from fluorescent to LED bulbs, resulting in energy savings.
- Reduced energy usage by more than 4 million kWh through our lighting curtailment program.
- In 2024, our recycling initiatives diverted nearly 400 tons of plastic from landfills.
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People
- Provided career or skills-related training to 98% of all employees.
- Sponsored more than 150 scholarships through our Petco/Penn Foster Scholarship Program and Latinx Veterinary Medical Association.
- Nearly 600,000 hours of training delivered to pet care center partners.
- Over 40% of General Manager and District General Manager positions filled by internal promotions.
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Pets
- Reunited more than 100,000 pets with their pet parents through Petco Love Lost.
- Helped save nearly 7 million animals through adoptions in Petco pet care centers.
- Distributed more than 3.2 million free vaccines to pets via Petco Love.
- Invested nearly $410 million in lifesaving animal welfare work.
- Helped more than 4,000 animal welfare partners.
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